Shipping and Returns
Shipping Information
Lala Skin Essentials offers free shipping for orders over $75 for Canada/US orders. We also ship Worldwide! Please see our shipping rates below:
Shipping Rates within Canada
- $9.99 for orders under $75
- Free Shipping on all orders $75 or more
- Orders received in 3-7 Business Days
Shipping Rates to the USA
- $9.99 for orders under $75
- Free Shipping on all orders over $75
- Orders received in 5-8 Business Days
Shipping Rates to Nigeria
- 1,500 Naira for all Lagos orders
- 2,500 for orders outside of Lagos
International Shipping Rates
- $19.99 Flat Fee to UK/Europe
- $29.99 Flat Fee to South America
- $39.99 Flat Fee to Asia
- $39.99 Flat Fee to Middle East
- $39.99 Flat Fee to Africa
- Free Shipping on orders over $200
- Orders received in 10-15 Business Days
Wholesale/ Bulk Orders/Stockist
For wholesale orders, to become a distributor or stockist, please contact us by email: info@lalaskinessentials.com for special pricing.
If your order has special requirements, please contact us by email.
Payment
We accept payment by credit card (Visa, Mastercard, Amex, and Debit) through the secure gateway of Stripe. We also accept payments through Paypal. Please contact us if you wish to make a payment through email transfer at: info@lalaskinessentials.com.
Returns
At Lala Skin Essentials we strive to provide high quality, effective organic skincare with optimal benefits to your skin. In case of defective or damaged items, simply send an email with a picture to info@lalaskinessentials.com no later than 5 days after delivery and we’ll gladly exchange or refund your defective or damaged item. For hygiene reasons, we are unable to offer refunds on goods that have been used.